Retailers’ Market is committed to make your purchase experience as simple and enjoyable as possible. We strongly encourage that you read the terms and policies in this website as by using and/or assessing our website, you acknowledge that you have read, understood and agreed to be bound by our terms and condition. If you are unable to find the information you are concerned with in this site, you can contact our friendly sales associates at +65 6841 2232 or drop us an email at info@retailersmarket.com.sg.

PLACING AN ORDER

By placing an order in this website, you are making an offer to purchase the product and/or service for the price prescribed at the point of ordering and you agree to pay for and accept the goods/service unless a cancellation have been made and a written confirmation have been sent to you in acceptance of the cancellation. All orders placed are subject to confirmation and acceptance by Retailers’ Market.

While we are committed to maintaining the accuracy of prices, details and information on our website, Retailers’ Market reserves the right to accept or reject your order for any reason, including but not limited to the unavailability of product, error in the price, details and/or description presented, error in your order and etc. In the event of a price revision after you have placed your order, you have the option of cancelling the order if you are not agreeable to the revised price.

The title of goods is not passed from Retailers’ Market to you until full payment have been received.

PAYMENT

Once your order have been accepted and acknowledged by Retailers’ Market, full payment will need to be made prior to delivery/store pick up, unless you have a standing credit facility with Retailers’ Market. Payment includes the following:

• Total cost of products/services confirmed by Retailers’ Market
• Delivery and/or installation costs as calculated and confirmed by Retailers’ Market (if applicable)

We accept the following payment methods online:

• VISA/MASTER CARDS
• AMEX CARDS
• PAYPAL
• SHOPIFY PAY
• ATOME

And we accept the following payments in our store (applicable for self-collection only):

• NETS
• VISA/MASTERCARD
• AMEX
• DINERS
• CASH
• ATOME

DELIVERY & ASSEMBLY

Delivery charges calculated in this website is subject to confirmation by Retailers Market upon acceptance of order and is valid for Singapore only. Delivery is only applicable from Mondays to Fridays, between 9.30am to 6.00pm. If special delivery timing or arrangement is required, a surcharge may apply and is subject to acceptance by Retailers’ Market.

If no specific instructions have been given, anyone at the location of delivery is automatically presumed to be authorised to receive the goods. Retailers Market is exempted from the risk and liability of goods after it has been delivered to you.

Delivery charges are from S$35 flat rate per way. Free delivery is applicable with a minimum purchase of S$500 in a single transaction.

Assembly of goods is calculated based on 6% of price of goods to be assembled, with a minimum charge of S$50.

EXCHANGE/RETURNS

We understand that you may change your mind on the purchases made for some reason(s). Thus, in our commitment to enhancing your retail experience, you can bring back your purchases in its original packaging (unused and undamaged) with your receipt within 7 days to exchange for any other items in our available stock range that can better suit your needs. However, we regret that we are unable to accept refunds. We can however credit your purchase amount into your account for future use (terms and conditions apply).

USE OF SITE INFORMATION & IMAGES

Images and information found on our website belongs to, or have been authorized for use by Retailers’ Market. They should not be re-used for commercial purposes without permission. Any unauthorised use of these images and information will result in breach of copyright laws and can result in a legal suit. They can however be downloaded for use as a resource to aid in your buying decision from Retailers’ Market. Images and information can be shared on social media sites, but credit must be given to ‘Retailers’ Market’.

If you wish to use these images for commercial purposes such as design propositions, you can write in to info@retailersmarket.com.sg to request for permission of use citing the reason and place for use.

REVISION OF TERMS

Retailers’ Market reserves the right to amend and change the terms specified in this website without prior notice.

DEFINITIONS